211 connects community members in need with the resources that can help.

Our Impact Dashboards give users the ability to explore engagement, referral, and outreach data. Confidential client information will never be shared through the data on this dashboard.

Tips for Using the Dashboard

You can filter the data by using the clickable right-hand side filters

Terminology Used

  • Contact: A single communication between a community member & Iowa 211
  • Referral: A connection made between a contact & a particular service to meet a contact's need(s)

Please check the dashboard to confirm the information you are requesting is not already available before submitting your data request.